Shipping policy

Shipping Policy

At To The Nines, we know that waiting for something fabulous to arrive is half the excitement. We work with trusted fulfillment partners to provide secure, tracked delivery for every order.

Order Processing

Orders are typically processed and dispatched within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next available business day.

Once your order has shipped, you will receive tracking information so you can follow your purchase on its way to you.

Delivery Times

Most U.S. orders are expected to arrive within approximately 5–7 business days after dispatch.

Please keep in mind that delivery estimates are not guarantees. Carrier delays, holidays, weather, customs processing, or other circumstances outside our control may occasionally affect delivery times.

Shipping Charges

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Because our collection is sourced through multiple fulfillment locations, items within the same order may occasionally ship separately. If so, you will receive tracking information for each shipment.

Duties & Import Fees

Some of our designer pieces are fulfilled from international locations. When applicable, customs duties, taxes, and import-related fees may apply.

For U.S. orders, we aim to make these costs as clear as possible during checkout whenever available. Any applicable duties, taxes, or import fees that are not collected at checkout may remain the responsibility of the recipient.

Tracking Your Order

Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.

Please allow a short period for tracking information to become active after receiving your shipping confirmation.

Delivery Information

Please carefully review your shipping address before completing your order. To The Nines cannot guarantee that an address can be changed once an order has entered processing or fulfillment.

Additional shipping, return, customs, or carrier charges resulting from an incorrect or incomplete address, an unclaimed shipment, or a refused delivery may be the customer's responsibility.

Questions?

If you have questions about your shipment, please email us at info@totheninesboutique.com. We're always happy to help and want your To The Nines experience to feel as effortless as finding the perfect bag should.